---
title: Refund Policy | Real Team Air Duct Cleaning
description: Refund Policy for Real Team Air Duct Cleaning. Last updated 2026-05-02.
url: https://realteamairductcleaning.com/refund-policy
business: Real Team Air Duct Cleaning
phone: 314) 597-9258
city: Lee's Summit
state: MO
last_updated: 2026-05-02
---

# Refund Policy | Real Team Air Duct Cleaning

> Refund Policy for Real Team Air Duct Cleaning. Last updated 2026-05-02.

# Refund Policy

Last updated 2026-05-02.

## Real Team Air Duct Cleaning Refund & Cancellation Policy

_Last updated: 2026-05-02_

At Real Team Air Duct Cleaning, we understand that life can be unpredictable and plans may need to change. As a family-owned business rooted in the heart of Lee's Summit, MO, we value the trust and convenience of our customers across the area, which includes Unity Village, Greenwood, Lake Winnebago, and Lake Lotawana. With this in mind, we have established a refund and cancellation policy that balances flexibility for you and our commitment to quality service.

### Cancellation Notice

#### Standard Notice

If you need to cancel or reschedule your air duct or HVAC cleaning appointment, we kindly ask for a minimum of 48 hours' notice. This allows us ample time to adjust our schedules and offer your slot to another family in need. To cancel or reschedule, please contact our office by phone or email, both of which can be found on our website.

#### Short Notice

We understand that emergencies happen. If you must cancel within 48 hours of your scheduled service, please contact us as soon as possible. While we will do our best to accommodate your circumstances, repeated last-minute cancellations may result in a fee to cover our team's lost time and resources.

### Refunds

#### Full Refunds

A full refund will be issued if a cancellation is made more than 48 hours before the scheduled service. Refunds will be processed via the original payment method and may take 5-7 business days to appear, depending on your bank or credit card issuer.

#### Partial Refunds

Cancellations made within 48 hours of the appointment may be eligible for a partial refund, less a nominal fee to cover administrative costs. Our goal is to ensure fairness while maintaining our family-oriented business operations.

### Weather Delays

#### Safety First

In the event of severe weather conditions that make it unsafe for our technicians to travel or perform their duties effectively, Real Team Air Duct Cleaning reserves the right to reschedule appointments. We will notify you at the earliest possible time to discuss alternative arrangements.

#### Rescheduling Priority

Customers affected by weather-related delays will be given priority when rescheduling to ensure minimal disruption to your home and family plans.

### Unhappiness Guarantee

#### Commitment to Satisfaction

Your satisfaction is our top priority. If, for any reason, you are not completely satisfied with our service, please let us know. We will work diligently to address any issues. Whether it’s a supplementary visit to resolve any concerns or providing additional cleaning at no extra charge, we stand by the quality of our work.

#### Open Communication

As a company with generational expertise and old-fashioned values, we believe in open communication. Please do not hesitate to contact us with any feedback or concerns. Your input helps us improve and continue delivering exceptional service to the Lee's Summit community and surrounding areas.

### Contact Information

If you need to discuss any aspect of this refund and cancellation policy, or if you have questions about a specific situation, please contact us:

- **Phone:** [Your Phone Number]
- **Email:** [Your Email Address]
- **Website:** [Your Website URL]

At Real Team Air Duct Cleaning, we are proud to serve our community with integrity, respect, and the personalized touch only a family-owned business can provide. Thank you for choosing us to care for your home’s air quality needs.

Your home is not just a building; it's where memories are made. We are honored to help keep your environment clean and healthy. Thank you for trusting Real Team Air Duct Cleaning—where traditional craftsmanship meets modern service excellence.

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## About Real Team Air Duct Cleaning

Real Team Air Duct Cleaning · Air Duct & HVAC Cleaning · 609 SE 3rd Terrace, Lee's Summit, MO 64063 · Phone: 314) 597-9258 · Rated 3/5.

Canonical URL: https://realteamairductcleaning.com/refund-policy